Returns & Exchanges
At TooTimid.com, your satisfaction is our priority, which is why we offer a straightforward 30-day return policy for most items in their original, unopened packaging. Please note that due to the intimate nature of our products, items that have been opened or used cannot be returned for health and safety reasons.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring the Return Authorization number is clearly written on the outside of the box.
Ship the Item
Send your package back to our processing center using a trackable shipping method to ensure your return arrives safely at our warehouse.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing